Services

General admin services

  • Data entry
  • Digital transcription
  • Editing and proofreading
  • Email management
  • Internet research
  • Mail merges
  • MailChimp set-up and campaigns
  • Online stationery ordering
  • Petty cash reconciliations
  • Spreadsheets
  • Travel arrangements
  • Word processing

I have advanced knowledge of Microsoft Word and Excel.

I am also experienced in a vast array of software and am quick to learn new software!

My data entry experience means I also have fast data entry speeds.

Dubsado setup

Dubsado is a great customer relation management (CRM) software that can be used by many different small businesses. However, it can be daunting and time-consuming to setup your Dubsado account. So whether you’re new to Dubsado or seeking to add another brand to your Dubsado account, I’m happy to help!

Depending on the level of assistance you require, my Dubsado support packages can include some or all of the following options:

  • Your brand setup
  • Client migration
  • Implementation of forms (contracts, sub-agreements, questionnaires, packages/proposals and lead capture)
  • Canned emails
  • Invoicing and payments
  • Workflows and automations
  • Client portals
  • Assistance with drafting and amending custom-written forms

Digital transcription

I have over two decade’s experience in transcription.

My digital dictation software supports the following formats:

  • DCT (encrypted dictation)
  • File formats: mp3, wav, wma, aiff, mp2, vox
  • DSS (digital speech standard)
  • Sony recorder formats (msv, dvf)
  • Philips, Grundig and Olympus digital recorder formats
  • Video playback (avi, mov, wmv and many more)

Typing speed: 80+ wpm (100% accuracy)

 

Internet research

My legal experience has given me advanced research skills with strong attention to detail. Internet research can include researching for your next blog post, saving you time to concentrate on other important business tasks.

In addition, I am fortunate to be tech savvy and use the Internet with ease, allowing me to offer other online services such as online shopping (for example, online stationary orders) and making domestic and international travel arrangements.

 

Flexible and timely turnaround

I understand there are occasions where work or projects require urgent attention, and my schedule allows for a certain amount of urgent jobs. I also encourage you to take advantage of technology as well as differing time zones to have me complete your work whilst you sleep!

Other services

If you have any queries about any services not listed above, Rachel is happy to discuss your virtual assistant needs. You may contact her by telephoning her on +61 401 053 469 or by sending her an email at rachel@crazycatva.com.au.